Terms of service

The Braided Palomino – Terms & Conditions

Last Updated: July 2026

Welcome to The Braided Palomino! By purchasing from our website, you agree to the following terms and conditions.

Handmade Products

All products are handmade by The Braided Palomino. Because each item is individually sewn, slight variations in pattern placement, stitching, or measurements may occur. These variations are normal and make each piece unique.

Product Information

We do our best to accurately display colors and describe our products. However, colors may appear slightly different depending on your screen or device.

Order Processing

Most ready-to-ship orders are processed within 2–5 business days unless otherwise stated. Custom or made-to-order items will have processing times listed on the product page.

Shipping

Once your package has been shipped, The Braided Palomino is not responsible for delays caused by the shipping carrier, weather, or incorrect shipping addresses provided by the customer.

Customers are responsible for ensuring their shipping address is accurate before completing checkout.

Order Changes & Cancellations

Orders may only be canceled or changed before they have been shipped. Once an order has shipped, it cannot be canceled.

Product Use

Our satin-lined tail bags are intended for use on horses. Proper fit and regular inspection are the responsibility of the owner. The Braided Palomino is not responsible for injury, damage, or loss resulting from improper use or misuse of our products.

Intellectual Property

All photos, logos, product descriptions, and designs are the property of The Braided Palomino and may not be copied, reproduced, or used without written permission.

Contact

If you have questions regarding your order, please contact us through our Facebook page or the contact information provided on our website.